FAQ

Products & Ingredients

AromaBuild™ candles are made from a premium coconut soy wax blend infused with essential oils, hand poured in amber glass jars for a clean, long lasting burn.

We source the safest materials possible for all AromaBuild™ products. Our candles do not contain phthalates or parabens and are infused with essential oils for a natural, refreshing aroma experience.

Our sprays are water based and infused with essential oils. We recommend spraying into the air and allowing the mist to settle before children or pets come into direct contact.

AromaBuild™ scents are crafted to transform a room without overpowering it. Candles deliver a steady, balanced aroma, while sprays refresh the air instantly and linger pleasantly.

Every AromaBuild™ candle, spray, and keepsake is proudly made in the USA using responsibly sourced materials.

Our 8 oz candles typically burn for approximately 40-50 hours, depending on wick trimming and room conditions.

Trim your cotton wick to about ¼” before each use for the cleanest burn. Always allow the wax to melt fully across the top during the first burn to prevent tunneling.

For the best scent quality, use your AromaBuild™ spray within 12 months of purchase and store in a cool, dry place away from direct sunlight.

Yes, but not for candle making. Once your candle is finished, clean out any remaining wax and recycle or repurpose the amber glass jar for decorative or storage use.
For safety reasons, do not reuse the jar to make or burn another candle, and note that it is not dishwasher safe.

AromaBuild™ is the only scent brand inspired by the craft of remodeling, using premium, USA made candles and sprays infused with essential oils to make every space feel freshly transformed. Our aromas are crafted to Remodel the Air You Breathe™.

Shipping & Orders

We currently ship anywhere within the United States. International shipping is not available at this time.

We ship through the United States Postal Service (USPS), FedEx, and UPS for reliable, flexible delivery options.

Most orders are processed within 1-2 business days. You’ll receive a tracking number once your order has shipped.

Delivery typically takes 3-5 business days after processing, depending on your location and carrier selection.

Shipping is automatically calculated at checkout based on package weight and destination. Orders over $75 qualify for free shipping.

Yes! Once your order ships, you’ll receive an email with tracking information so you can follow your package in real time.

At this time, we do not offer overnight or expedited shipping, but we focus on reliable and cost effective delivery through trusted carriers.

If your items arrive damaged, please contact us within 5 business days with photos of the damage. We’ll review your claim and determine whether a replacement, refund or store credit is the best resolution.

We can typically update addresses if you contact us within 8 hours of placing your order. Once an item has shipped, we’re unable to reroute it.

Yes, we ship to P.O. Boxes and military addresses within the United States.

Returns & Exchanges

We accept returns on unused, unopened products within 14 days of delivery. Items must be in their original packaging.
For safety reasons, room spray packaging with broken seals cannot be returned.

Simply email support@aromabuild.com with your order number and reason for return. We’ll provide the return address and next steps.

If the return is due to a mistake on our part (wrong item, defective, or damaged), we cover return shipping. Otherwise, the customer is responsible for return shipping costs.

Yes. If your product is unused and unopened, we’re happy to exchange it for another scent. Additional shipping fees may apply.

For health and safety reasons, we cannot accept returns on used products. Please review your selection carefully before opening.

If your order arrives damaged, contact us within 5 business days with photos. We’ll issue a replacement, refund or store credit depending on the situation.

Once your return is received and inspected, refunds are processed within 5-7 business days to your original payment method.

Yes. However, the original purchaser will need to request the return per our policy. We can assist with an exchange or store credit if the item qualifies.

Sale and clearance items are final sale and cannot be returned or exchanged unless defective.

We understand scent preferences are personal. While we can’t accept returns on opened products, we do offer exchanges for unopened items.